Privacy Policy
Last updated: November 23, 2025
Xermius ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SSH client application and related services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Use our synchronization features
- Contact our support team
- Subscribe to our newsletter
This information may include: email address, name, username, and any other information you choose to provide.
1.2 Connection Data
When you use Xermius to connect to remote servers, we may store:
- Server hostnames and IP addresses
- Connection configurations and settings
- SSH keys and credentials (encrypted)
- Connection history and metadata
1.3 Usage Data
We automatically collect certain information when you use Xermius:
- Device information (operating system, version, device type)
- Application usage statistics
- Error logs and crash reports
- Performance metrics
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Synchronize your data across devices
- Improve and personalize your experience
- Communicate with you about updates, security alerts, and support
- Detect, prevent, and address technical issues
- Analyze usage patterns to improve our application
- Comply with legal obligations
3. Data Security
We implement industry-standard security measures to protect your information:
- End-to-End Encryption: Your SSH credentials and sensitive data are encrypted using AES-256 encryption
- Secure Storage: All data is stored on secure servers with restricted access
- Zero-Knowledge Architecture: We cannot access your encrypted credentials
- Regular Security Audits: We conduct regular security assessments and updates
- Secure Transmission: All data transmission uses TLS/SSL encryption
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our application (e.g., cloud hosting, analytics)
- Legal Requirements: When required by law or to respond to legal processes
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Protection of Rights: To protect our rights, privacy, safety, or property, and that of our users
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.
6. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal information
- Data Portability: Request a copy of your data in a structured format
- Opt-Out: Opt-out of marketing communications
- Withdraw Consent: Withdraw consent where we rely on it to process your data
To exercise these rights, please contact us at privacy@xermius.com
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and application. Cookies are files with small amounts of data that may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
8. Third-Party Services
Our application may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
We strongly advise you to review the privacy policy of every site you visit.
9. Children's Privacy
Our service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.
10. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using Xermius, you consent to the transfer of your information to our facilities and to the third parties with whom we share it as described in this policy.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: privacy@xermius.com
- Email: support@xermius.com
- Website: https://xermius.com/contact
13. GDPR Compliance (For EU Users)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.
The legal basis for processing your personal data includes:
- Consent: You have given us explicit consent to process your data
- Contract: Processing is necessary for the performance of a contract with you
- Legal Obligation: Processing is necessary to comply with legal obligations
- Legitimate Interests: Processing is necessary for our legitimate interests
14. CCPA Privacy Rights (For California Residents)
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA):
- The right to know what personal information is being collected
- The right to know whether your personal information is sold or disclosed and to whom
- The right to say no to the sale of personal information
- The right to access your personal information
- The right to equal service and price, even if you exercise your privacy rights
We do not sell your personal information to third parties.